Terms & Conditions

To the fullest extent permitted under the laws of the Republic of South Africa, The MothersBlock, its owners, employees, affiliates, partners, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the platform.

This includes, but is not limited to:

• Services provided by vendors listed on the platform
• Advice, recommendations, or information shared by vendors or users
• Any loss, injury, harm, or damages resulting from interactions between users and vendors
• Errors, omissions, or inaccuracies in vendor listings or platform content
• Service interruptions or technical issues

TheMothersBlock functions solely as a platform that connects parents with independent service providers and does not guarantee the quality, safety, legality, or accuracy of services offered by vendors.

Users agree that they access and use the platform at their own risk.

TheMothersBlock may include listings, content, or information relating to medical, healthcare, wellness, educational, or professional services.

• Users should always seek the advice of a qualified healthcare provider, medical professional, or appropriate licensed specialist regarding any concerns relating to their health, their child's health, or other professional matters.
• TheMothersBlock does not endorse, guarantee, or assume responsibility for the services, advice, or treatment provided by vendors listed on the platform.
• Any reliance on information or services obtained through the platform is done solely at the user's own risk.

Applies to all platform users, including moms, parents, and vendors.

By using TheMothersBlock platform, all users and vendors agree to the following indemnity in full.

By using TheMothersBlock platform, all users and vendors agree to indemnify, defend, and hold harmless TheMothersBlock, its owners, employees, affiliates, partners, and representatives from and against any and all claims, damages, liabilities, losses, disputes, costs, or expenses (including legal fees) arising out of or related to:

• Services provided by vendors listed on the platform
• Interactions, communications, or transactions between users and vendors
• Any inaccurate, misleading, or unlawful information provided by vendors
• Any reliance on content, recommendations, listings, or information found on the platform
• Any misuse of the platform by users or vendors

Platform role clarification

TheMothersBlock operates solely as a digital platform that connects parents with independent service providers. TheMothersBlock is not responsible for the actions, services, advice, or conduct of vendors or users.

By using the platform, users and vendors acknowledge that any agreements, services, or arrangements entered into between them are made independently and at their own discretion and risk.

TheMothersBlock reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or remove any vendor profile, user account, listing, review, or content that:

• Violates these Terms and Conditions
• Is false, misleading, or unlawful
• Poses a risk to the safety or wellbeing of users or children
• Damages the reputation or integrity of the platform
• Breaches applicable laws or regulations within the Republic of South Africa

TheMothersBlock is not obligated to provide justification for the removal or suspension of content or accounts where safety, legal compliance, or platform integrity is concerned.

TheMothersBlock is a platform intended to support parents and families. Protecting the safety and privacy of children is a core priority.

Users and vendors agree that they will not:

• Upload or share content that exploits or endangers children
• Collect, request, or distribute personal information about children without lawful consent
• Communicate with minors for purposes unrelated to parental or guardian involvement
• Share photographs or identifying information of children without appropriate parental consent

TheMothersBlock may allow users to post reviews, ratings, comments, or other content relating to vendors or services.

Users agree that:

• Reviews must reflect genuine, first-hand experiences
• Content must not be defamatory, abusive, misleading, or unlawful
• Reviews must not be used to harass vendors or promote competing services

TheMothersBlock does not verify the accuracy of reviews, they represent the opinions of individual users.

TheMothersBlock reserves the right to remove or moderate reviews and user-generated content that violate platform guidelines or applicable law.

TheMothersBlock acts solely as a digital platform connecting parents with independent vendors. Any agreements, bookings, services, payments, or arrangements made between users and vendors are entered into directly between those parties.

TheMothersBlock is not responsible for:

• Disputes between users and vendors
• Service quality or outcomes
• Refunds or cancellations
• Contractual obligations between users and vendors

Users and vendors agree that they are solely responsible for resolving disputes that arise from services arranged through the platform.

Users and vendors agree not to misuse TheMothersBlock platform in any way that could harm the platform, its users, or its infrastructure.

Prohibited activities include but are not limited to:

• Attempting to gain unauthorised access to platform systems
• Distributing spam, malware, or harmful software
• Scraping, copying, or extracting platform data without permission
• Using the platform for unlawful activities
• Impersonating another person or business

TheMothersBlock reserves the right to suspend or permanently terminate accounts involved in misuse of the platform.